FAQS
Frequently Asked Questions:
1. What services does Prime Pack Movers offer?
Prime Pack Movers provides a wide range of services, including residential and commercial moves, corporate relocations, packing and unpacking, storage solutions, local and international transportation, and more.
2. How can I request a quote for my move?
You can easily request a quote by filling out the online form on our website or by contacting our customer service team directly. We'll provide you with a detailed and accurate estimate based on your specific moving requirements.
3. Are my belongings insured during the move?
Yes, Prime Pack Movers offers comprehensive insurance coverage for your belongings during the entire moving process. Our team takes every precaution to ensure the safety of your items, but having insurance provides an added layer of protection.
4. How experienced is your moving team?
Our moving team consists of highly experienced professionals who have successfully handled numerous moves. They are trained to handle different types of items, from fragile pieces to heavy furniture, ensuring a safe and smooth relocation.
5. Can you assist with packing and unpacking?
Absolutely. Prime Pack Movers offers professional packing and unpacking services to make your move even easier. Our experts use high-quality packing materials and techniques to ensure the safety of your belongings.
6. Do you provide storage solutions?
Yes, we offer secure and climate-controlled storage facilities for short-term and long-term needs. Your items will be stored safely until you're ready to have them delivered to your new location.
7. How do you ensure the timely delivery of my belongings?
We use advanced GPS tracking systems and efficient route planning to ensure timely deliveries. Our team is dedicated to meeting your agreed-upon schedule.
8. What areas do you cover?
Prime Pack Movers operates throughout the UAE, covering both local and international moves. We have extensive knowledge of local logistics and can handle moves within the country as well as overseas.
9. Can I change the moving date after booking?
Yes, you can reschedule your moving date, but we recommend notifying us as soon as possible to ensure we can accommodate the change and adjust our schedule accordingly.
10. How can I track the status of my move?
You can contact our customer service team at any time to get updates on the status of your move. We'll provide you with information about the progress and estimated delivery time.
If you have any more questions or need further information, feel free to reach out to our dedicated customer service team. We’re here to make your move as smooth and stress-free as possible.
Opening Hour
SUNDAY TO THU: 8:00 AM TO 6:00 PM
FRIDAY TO SAT: 9:00 AM TO 5:00 PM
FRIDAY TO SAT: 9:00 AM TO 5:00 PM